E-Commerce Shipping Software

Offer your customers the ultimate delivery experience.

ClearDestination provides advanced e-commerce shipping software so that you can embed tools on a vendor website and allow customers to book and track their own deliveries, either at the point of purchase or from the comfort of their own homes.

Maximum convenience for customers. Freed up time for your support team to work on more value-added tasks.

Programming code, fully populated with all the required data, can be easily added to your website’s existing code; no costly programming required
Connected to your supply chain’s real-time inventory and delivery capacity
Multiple supply chains can be viewed as one, overarching process
Workflows can be simply configured built based on manufacturers’ and retailers’ specifically desired delivery experience

Typical Use Cases

Step 1 - Purchasing

Once a customer hits ‘Buy’ on an e-commerce site, that is when ClearDestination’s gears kick in. The solution’s advanced algorithms links all players in the delivery chain together, including the manufacturer, retailer, warehouses and carriers.

All stakeholders are informed in real time exactly where the order is located at any given moment and can proactively communicate with one another should issues arise.

Step 2 - Booking

Once you receive an order, you can confirm that you have the products in inventory and pinpoint their exact locations. Based on your delivery consolidation rules and best routes, you can automatically calculate optimized transit times.

ClearDestination allows you to then send a confirmation email or SMS message to customers to let them know the delivery date and time windows.

Step 3 - order Planification

Thanks to ClearDestination, you can consolidate the appropriate stock for all orders that fit certain criteria, including their final destinations. Goods can be prepared and loaded into trucks based on planned delivery sequences.

Step 4 - Day Post Delivery

Carriers can access a complete, real-time overview of all orders to be delivered on any given day as well as optimized routes that take into account weather and traffic conditions, delivery addresses, and more.

Carriers can also send alerts to customers, notifying them of the location of the delivery truck that is transporting their order and the time the driver expects to arrive. Customers can be notified 48 hours, 24 hours and even 1 hour before their orders will be delivered to minimize no-shows.

Step 5 - Post Delivery

ClearDestination removes the hassles associated with post-delivery issues. It enables manufacturers, retailers or carriers to reschedule deliveries if nobody is home to receive them. What’s more, should customers notice that their orders are damaged or need to return items, ClearDestination offers easy-to-use tools to plan for reverse logistics.

Post-delivery surveys can also be conducted with targeted clientele to gain insight into customer satisfaction levels and promptly address issues in the delivery value chain.

Benefits

Improve the customer experience by allowing customers to schedule e-commerce deliveries on their own terms—but based on your transport schedule

Give realistic delivery dates and windows based on real-time information

Eliminate the time and hassle spent manual scheduling deliveries

Slash unproductive communications and incessant calls/emails with the same ol’ same ol’ question: “Where’s my delivery?”

Reduce investments in programming a delivery module for your website

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